Questions, answered.
Short answers about AlertCue, grouped by topic.
The basics
What does AlertCue do?
It reminds you again about the messages you said matter. You choose the apps, people and words. If the message counts and is still in your notifications when its time is up, AlertCue does what you chose for that app.
Can I rely on it in an emergency?
No. AlertCue is a best-effort reminder tool. It is not an emergency service. Don’t rely on it where a missed alert could cause harm.
Reminders and alerts
When does it get louder?
Only inside the ringing hours you choose. Loud and spoken alerts happen only inside those hours, and only when the app’s Alert style, or the style for matched messages, includes them. You set the hours as Any time or Only between two times, for all apps or for one app.
How does it stop?
On a loud alert, I’m on it ends it. I’m on it ends the alert and records that you’re dealing with it.
Does it read my messages out loud?
No. If you choose “Say it out loud” for an app, AlertCue says only which app has the message. It never reads the message aloud.
Privacy
Why does AlertCue need notification access?
To see notifications from the apps you choose. Android’s notification access is what lets AlertCue see them. The privacy policy explains how broad that access is and what AlertCue does with it.
Does AlertCue store my messages?
It keeps your chosen apps, the people and words you add, and short-lived alert records, on this phone. The privacy policy lists everything AlertCue stores and how long it keeps each item.
Does AlertCue need an account?
No. There is no AlertCue account and no password. Your choices aren’t backed up.
How do I delete my data?
Erase it from the app’s settings. “Erase all data” clears AlertCue’s settings and history on this phone and stops its alerts. It can’t be undone. Uninstalling AlertCue removes its data as well.
Your phone
Can I test it?
Yes, on your own phone. Open Phone test in the app and start the Loud alert test. AlertCue sends itself a test message, shows a reminder, then a loud alert, and asks whether you heard it. Only you can say whether you did.
Does AlertCue know whether I heard an alert?
No. AlertCue knows that it started a loud alert, but not whether anyone heard it. That’s why the Phone test asks you, “Did you hear the loud alert?”
Can my phone’s settings get in the way?
Yes, they can. Your phone’s battery, Do Not Disturb and volume settings can delay or silence an alert. AlertCue shows what it can check and lets you test it on your phone.
Which phones does it run on?
Android phones with Android 8.0 or later. Not on Android Go phones with Android 10 or earlier: they don’t let any app see notifications. It hasn’t been checked on your phone model, so run the test on yours.
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See it step by step.
How AlertCue follows up on a message you chose, from the first reminder to your answer.
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